Privacy policy

At Vibenair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • IP address and device information
  • Browsing behavior on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you regarding your order or inquiries
  • Improve our website and services
  • Prevent fraudulent transactions

We will not use your personal information for advertising purposes without your explicit consent.

3. Data Protection & Security

Our website uses SSL (Secure Socket Layer) encryption technology to ensure that your personal data is securely transmitted and protected.

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We respect your privacy.

  • We do not sell, trade, or rent your personal information to third parties
  • We only share your information with trusted service providers (such as payment processors and shipping carriers) strictly for order fulfillment and operational purposes
  • These partners are obligated to keep your information secure and confidential

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website traffic and usage
  • Remember your preferences

You can choose to disable cookies through your browser settings.

6. Third-Party Services

We may use third-party services such as payment processors and analytics tools. These providers have their own privacy policies governing how they handle your data.

We are not responsible for the privacy practices of third-party websites or services.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United States.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: service@vibenair.com
Phone: +1 (707) 548-4234
Address: 3rd Floor, No. 75-1, Xinlian Road, Shiling Town, Huadu District, Guangzhou City, Guangdong Province, China